Cash Operations Associate
3.
5 Allentown, PA Allentown, PA Full-time Full-time Estimated:
$44.
2K - $55.
9K a year Estimated:
$44.
2K - $55.
9K a year 7 days ago 7 days ago 7 days ago Company Summary Statement :
As one of the largest investor-owned utility companies in the United States, PPL Corporation (NYSE:
PPL), is committed to creating long-term, sustainable value for our 3.
5 million customers, our shareowners and the communities we serve.
Our high-performing regulated utilities -- PPL Electric Utilities, Louisville Gas and Electric, Kentucky Utilities and Rhode Island Energy -- provide an outstanding experience for our customers, consistently ranking among the best utilities in the nation.
PPL's companies are also addressing challenges head-on by investing in new infrastructure and technology that is creating a smarter, more reliable and resilient energy grid.
We are committed to doing our part to advance a cleaner energy future and drive innovation that enables us to achieve net-zero carbon emissions by 2050 while maintaining energy reliability and affordability for the customers and communities we serve.
PPL is a positive force in the cities and towns where we do business, providing support for programs and organizations that empower the success of future generations by helping to build and maintain strong, diverse communities today.
Overview:
This position is responsible for performing accounts receivable activities and related administrative support within the department.
This position requires attention to detail to ensure that transactions are accurate and in accordance with Company policies.
Responsibilities:
Position may be hired at the Cash Operations Associate Level I, II or III based on the successful canddiate's background, education and experience.
Additional position responsibilities may be included.
Analyzes customer exception of payments and returns via Cash Management System and mail payment service provider web portal and makes appropriate customer account allocations.
Research customer payment posting issues and transfer requests related to our Customer Service System.
Verify all daily bank deposits have been accurately recorded including corporate payments (other than utility customer).
Take ownership of work and ensure completion and accuracy.
Assist team in backlog or exigent situations.
Ensure compliance with Company policies.
Provide support to internal users on accounts receivable processes.
Provide various types of administrative accounting support (i.
e.
, word processing, processing mail, scanning, copying, shredding).
Verify vendor/customer accounts by reconciling monthly statements and related transactions.
Protect organization's values by keeping information confidential.
Update job knowledge by participating in educational opportunities.
Perform other duties as assigned by supervisor.
Qualifications:
Basic
Qualifications:
Level 1 High school diploma or equivalent.
Excellent written and oral communication skills with high customer focus.
Must have strong attention to detail, a willingness to learn, and ability to adapt to change.
Level 2:
High school diploma or equivalent and 3-5 years of relevant experience.
Excellent written and oral communication skills with high customer focus.
Must have strong attention to detail, a willingness to learn, and ability to adapt to change.
Proficiency with PC and Microsoft Office suite of software products preferred (Outlook, Word, and Excel).
Level 3:
High school diploma or equivalent and 5 plus years of relevant experience.
Excellent written and oral communication skills with high customer focus.
Must have strong attention to detail, a willingness to learn, and ability to adapt to change.
Proficiency with PC and Microsoft Office suite of software products preferred (Outlook, Word, and Excel).
Preferred
Qualifications:
Cash Management system experience and/or accounts receivable knowledge preferred but not required.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
5 Allentown, PA Allentown, PA Full-time Full-time Estimated:
$44.
2K - $55.
9K a year Estimated:
$44.
2K - $55.
9K a year 7 days ago 7 days ago 7 days ago Company Summary Statement :
As one of the largest investor-owned utility companies in the United States, PPL Corporation (NYSE:
PPL), is committed to creating long-term, sustainable value for our 3.
5 million customers, our shareowners and the communities we serve.
Our high-performing regulated utilities -- PPL Electric Utilities, Louisville Gas and Electric, Kentucky Utilities and Rhode Island Energy -- provide an outstanding experience for our customers, consistently ranking among the best utilities in the nation.
PPL's companies are also addressing challenges head-on by investing in new infrastructure and technology that is creating a smarter, more reliable and resilient energy grid.
We are committed to doing our part to advance a cleaner energy future and drive innovation that enables us to achieve net-zero carbon emissions by 2050 while maintaining energy reliability and affordability for the customers and communities we serve.
PPL is a positive force in the cities and towns where we do business, providing support for programs and organizations that empower the success of future generations by helping to build and maintain strong, diverse communities today.
Overview:
This position is responsible for performing accounts receivable activities and related administrative support within the department.
This position requires attention to detail to ensure that transactions are accurate and in accordance with Company policies.
Responsibilities:
Position may be hired at the Cash Operations Associate Level I, II or III based on the successful canddiate's background, education and experience.
Additional position responsibilities may be included.
Analyzes customer exception of payments and returns via Cash Management System and mail payment service provider web portal and makes appropriate customer account allocations.
Research customer payment posting issues and transfer requests related to our Customer Service System.
Verify all daily bank deposits have been accurately recorded including corporate payments (other than utility customer).
Take ownership of work and ensure completion and accuracy.
Assist team in backlog or exigent situations.
Ensure compliance with Company policies.
Provide support to internal users on accounts receivable processes.
Provide various types of administrative accounting support (i.
e.
, word processing, processing mail, scanning, copying, shredding).
Verify vendor/customer accounts by reconciling monthly statements and related transactions.
Protect organization's values by keeping information confidential.
Update job knowledge by participating in educational opportunities.
Perform other duties as assigned by supervisor.
Qualifications:
Basic
Qualifications:
Level 1 High school diploma or equivalent.
Excellent written and oral communication skills with high customer focus.
Must have strong attention to detail, a willingness to learn, and ability to adapt to change.
Level 2:
High school diploma or equivalent and 3-5 years of relevant experience.
Excellent written and oral communication skills with high customer focus.
Must have strong attention to detail, a willingness to learn, and ability to adapt to change.
Proficiency with PC and Microsoft Office suite of software products preferred (Outlook, Word, and Excel).
Level 3:
High school diploma or equivalent and 5 plus years of relevant experience.
Excellent written and oral communication skills with high customer focus.
Must have strong attention to detail, a willingness to learn, and ability to adapt to change.
Proficiency with PC and Microsoft Office suite of software products preferred (Outlook, Word, and Excel).
Preferred
Qualifications:
Cash Management system experience and/or accounts receivable knowledge preferred but not required.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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