Remote / Office Customer Service Representative Community, Social Services & Nonprofit - Allentown, PA at Geebo

Remote / Office Customer Service Representative

GLADES ENERGY INC GLADES ENERGY INC Allentown, PA Allentown, PA Estimated:
$37.
1K - $47K a year Estimated:
$37.
1K - $47K a year 5 hours ago 5 hours ago 5 hours ago We are looking for an experienced and motivated Customer Service Representative to join our team.
The successful candidate will be responsible for providing excellent customer service to our clients, resolving customer inquiries, and providing support to our sales team.
Responsibilities:
Provide excellent customer service to clients via phone, email, and chat.
Resolve customer inquiries and complaints in a timely and professional manner.
Provide support to the sales team by responding to customer inquiries and providing product information.
Maintain customer records and update customer information in the database.
Identify and escalate priority issues to the appropriate department.
Follow up with customers to ensure their inquiries have been addressed.
Qualifications:
High school diploma or equivalent.
2
years of customer service experience.
Excellent communication and interpersonal skills.
Strong problem-solving and organizational skills.
Proficiency in Microsoft Office Suite.
Benefits:
Competitive salary and benefits package.
Flexible work hours.
Opportunity for career growth and development.
A friendly and supportive work environment.
.
Estimated Salary: $20 to $28 per hour based on qualifications.

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