Administrative Assistant
SERVPRO of Allentown SERVPRO of Allentown Allentown, PA Allentown, PA Full-time Full-time $55,000 a year $55,000 a year 1 day ago 1 day ago 1 day ago
Benefits:
401(k) 401(k) matching Bonus based on performance Dental insurance Health insurance Paid time off Vision insurance About Us:
Servpro is a national leader in property damage restoration, with over 2,000 franchises across the United States.
Our locally operated franchises provide cleaning and reconstruction services for residential and commercial properties in Allentown, PA and the surrounding areas.
Position Description We are seeking a Contents Project Coordinator to join our team! This administrative role is pivotal in ensuring the smooth operation of our contents department by managing schedules, maintaining project documentation, and providing excellent customer service.
This role reports to the Contents Department Manager.
The ideal candidate will have several years of administrative experience.
Restoration industry experience is a plus! Pay based on experience, $55k to $60k base salary.
Responsibilities:
Scheduling:
Manage and coordinate contents department calendars to ensure timely project completion.
Schedule customer appointments Update contents personnel on scheduling changes Data Entry:
Accurately input and update customer information, project details, and expenses into the company database and project management system Organize electronic and physical job files, ensuring easy access to relevant documents and information Regularly review and update project notes to keep all involved parties informed of progress and changes.
Documentation:
Ensure insurance compliance by accurately maintaining and updating project documentation Prepare and distribute necessary paperwork as required for each project Keep accurate records of project-related correspondence, including emails, letters, and meeting minutes Customer Service:
Provide timely and professional responses to calls, emails, and inquiries from customers and subcontractors.
Proactively communicate with customers to keep them informed on project progress and requirements.
Build and maintain positive client relationships by delivering exceptional service.
Skills:
Excellent organizational skills with a keen attention to detail.
Strong communication skills, both verbal and written.
Proficiency in data entry and maintaining organized records.
Ability to multitask and prioritize tasks effectively.
Customer-focused attitude with a dedication to providing exceptional service.
Proficiency in Google Suite and other relevant software applications.
Ability to work independently and as part of a team in a fast-paced environment.
All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise.
SERVPRO Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
Benefits:
401(k) 401(k) matching Bonus based on performance Dental insurance Health insurance Paid time off Vision insurance About Us:
Servpro is a national leader in property damage restoration, with over 2,000 franchises across the United States.
Our locally operated franchises provide cleaning and reconstruction services for residential and commercial properties in Allentown, PA and the surrounding areas.
Position Description We are seeking a Contents Project Coordinator to join our team! This administrative role is pivotal in ensuring the smooth operation of our contents department by managing schedules, maintaining project documentation, and providing excellent customer service.
This role reports to the Contents Department Manager.
The ideal candidate will have several years of administrative experience.
Restoration industry experience is a plus! Pay based on experience, $55k to $60k base salary.
Responsibilities:
Scheduling:
Manage and coordinate contents department calendars to ensure timely project completion.
Schedule customer appointments Update contents personnel on scheduling changes Data Entry:
Accurately input and update customer information, project details, and expenses into the company database and project management system Organize electronic and physical job files, ensuring easy access to relevant documents and information Regularly review and update project notes to keep all involved parties informed of progress and changes.
Documentation:
Ensure insurance compliance by accurately maintaining and updating project documentation Prepare and distribute necessary paperwork as required for each project Keep accurate records of project-related correspondence, including emails, letters, and meeting minutes Customer Service:
Provide timely and professional responses to calls, emails, and inquiries from customers and subcontractors.
Proactively communicate with customers to keep them informed on project progress and requirements.
Build and maintain positive client relationships by delivering exceptional service.
Skills:
Excellent organizational skills with a keen attention to detail.
Strong communication skills, both verbal and written.
Proficiency in data entry and maintaining organized records.
Ability to multitask and prioritize tasks effectively.
Customer-focused attitude with a dedication to providing exceptional service.
Proficiency in Google Suite and other relevant software applications.
Ability to work independently and as part of a team in a fast-paced environment.
All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise.
SERVPRO Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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