Sourcing Template Bilingual Spanish - Bilingual Customer Service Representative (Spanish-English)

Company Name:
Sykes Corporate
We've all been there... there is a question or concern with your phone provider, your bank, your entertainment system. You pick up the phone to dial that 1-800 customer service number. Did you know that you might just be speaking to one of the more than 50,000 SYKES Customer Care Professionals from around the globe... and that person might just be right here in your home town? That's right... SYKES is currently hiring local, caring individuals to provide high-quality, customer service for some of the world's largest brand name companies.
Caring for customer needs can be a challenging, yet rewarding career. Our business is people serving people, that's why we are striving to be a people-first culture... we believe taking care of our own employees is the foundation to providing a superior customer experience.
We want you to be successful... Working in a SYKES call center, you'll have the tools and the support to become a valued team member, while enjoying a fun team environment and the agility to live the life you enjoy outside of work. At the end of the day, you will know how you have helped and be able to take satisfaction in a job well-done.
... that might become a career
As a customer care professional at SYKES, you can literally start with the basics of the job, answering calls and other inquiries, building solutions to a variety of customer questions, concerns, or issues, and end up building a career with SYKES. It just might be the toughest job you'll ever love.
We Need...
High school diploma or equivalent
Fluent bilingual Spanish-English reading, writing, and speaking skills
Strong computer skills
Customer-service orientation
Outstanding communication & interpersonal skills
Strong evaluation and analysis skills
We Love...
6 months + previous service experience
Post-secondary education
Phenomenal attitudes
Excellent attention to details
Team Players
You'll Receive...
The satisfaction of helping people and building solutions
Fun team environment
Training, coaching and support to help you succeed
Good pay and benefits with bilingual pay differential
Bonus potential
Career advancement opportunities
SYKES is proud to be an Equal Opportunity and Affirmative Action Employer. Women, minorities, individuals with disabilities and veterans are encouraged to apply. EEO/AA/M/F/Vet/Disability
Apply Today!
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Date: 2014-06-27
Country: US
State: PA
City: Allentown

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