Bilingual CSR (French Creole-English)- Allentown

Company Name:
Sykes
Bilingual Customer Service Representative (French Creole-English)
A BILINGUAL CUSTOMER SERVICE JOB
that might become a career
As a customer service representative at SYKES, you can literally start with the basics.... answering calls and other inquiries, building solutions to a variety of customer questions, concerns, or issues in a call center environment, and end up building a career with SYKES. It just might be the toughest job youll ever love.
We Need
High school diploma or equivalent
Fluent bilingual French Creole-English reading, writing, and speaking skills
Minimum 18 years of age +
Strong computer skills
Customer service orientation
Outstanding communication & interpersonal skills
Strong evaluation and analysis skills
We Love
6 months + previous service experience
Post-secondary education
Phenomenal attitudes
Excellent attention to details
Team Players
Youll Receive
The satisfaction of helping people and building solutions
Fun team environment
Training, coaching and support to help you succeed
Good pay and benefits with bilingual pay differential
Bonus potential
Career advancement opportunities
JOIN OUR TEAM
Caring for customer needs can be a challenging, yet rewarding career. Our business is people serving people, thats why we are striving to be a people-first culture we believe taking care of our own employees is the foundation to providing a superior customer experience. We want you to be successful Working in a SYKES call center, youll have the tools and the support to become a valued team member, while enjoying a fun team environment and the agility to live the life you enjoy outside of work. At the end of the day, you will know how you have helped and be able to take satisfaction in a job well-done.
SYKES is proud to be an Equal Opportunity and Affirmative Action Employer. Women, minorities, individuals with disabilities and veterans are encouraged to apply.
EEO/AA/M/F/Vet/Disability
Apply Today!
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