Clinical Care Manager

City: Allentown
State: PA
Zip Code: 18104
PSA Healthcare
Job Description
Clinical Care Manager- Full Time
Description of Responsibilities
Provide overall management and supervision of client care activities within the home care setting. Work in conjunction with other team members to ensure appropriate level of staffing and coordination of care in order to meet client goals. This position requires an ability to be flexible and work with all members of the health care team and provide ongoing supervision, clinical education, support, and evaluation to the nursing staff.
Reporting Relationship
Location Director/Director of Nursing
FLSA Status: Exempt
Assume responsibility in coordinating care to assigned clients, establishing a goal directed care plan from admission to discharge which includes a comprehensive ongoing assessment of clients' needs
Perform on site supervisory visits to assess client, family, environment, and clinical care givers and complete follow-up documentation
Ensure availability and proper operation of necessary equipment and supplies related to patient care
Provide direct client care as needed
Promote and manage expectations and satisfaction with internal and external customers
Evaluate the quality and effectiveness of nurse practice and nursing services, analyzing appropriate data and information to identify opportunities for collaboration with all stakeholders in order to improve services and patient outcomes
Provide nursing updates and obtain re-authorization for continued care
Provide ongoing supervision, orientation, training, education, and evaluation of clinical field staff
Identify professional practice standards within the organization and identify areas of strengths as well as areas for professional practice development
Contribute to nursing education and professional development of staff, students, and colleagues
Participate in employment decisions affecting nursing staff, including hiring and termination as appropriate
Maintain compliance in accordance with company policies and procedures, laws and regulations, and professional standards within the state of practice
Maintain a professional demeanor consistent with registered nurse standards of practice
Provide best practice in delivery of nursing care to the appropriate population and adhere to the standards of professional nursing practice
Base decisions and actions on ethical principles and foster a non-judgmental, non-discriminatory climate in which care is delivered in a manner sensitive to socio-cultural diversity
Participate in call for after hour's client care
Promote an environment of quality and safe client care through participation, development, and adherence to the QA plan and associated activities and metrics
If supervising Private Duty has a minimum of two years experience in private duty, home care, or health care and the knowledge, experience and ability to effectively administer the private duty program.
Perform other duties as assigned by supervisor
Minimum Qualifications
Proof of eligibility to work in the United States
RN licensure in designated states as appropriate
Knowledge and understanding of compliance with adherence to regulations
Diploma, Associate, or Bachelor degree in nursing from state accredited RN program
Strong commitment to clinical excellence
Ability to problem solve
Ability to resolve conflicts
Ability to assess clients and provide direct client care as needed
Good organizational and communication skills
Ability to prioritize and multi-task
Possess critical thinking skills
Valid Driver's license and Acceptable MVR
Physical Requirements
Frequent lifting and repositioning of clients
Repeated or prolonged standing, bending, kneeling, twisting and occasional climbing of stairs
Acute sense of sight and hearing (corrected or uncorrected) and strong sense of touch, smell and taste
Agility and strength sufficient to handle clients and equipment without assistance
Must be able to appropriately respond physically and psychologically to emergency situations in the home or during transport
Must be able to function in a wide variety of environments which may involve exposure to allergens and other health conditions
Requisition ID: R0006023

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