Key Holder

Cycle Gear, Inc. - best known for having a friendly and knowledgeable staff, providing world-class customer service, and having a large collection exclusive brands and quality products - is looking for energetic, outgoing, sales-driven Key Holder.
As a Key Holder, you would be responsible for providing each customer, whether they are a novice or a seasoned rider, with a great customer experience and will be expected to maintain a strong sense of product knowledge by providing customers and team members with in-depth information on product features and benefits. You will assist with and be knowledgeable in all store operations, which includes opening and closing procedures, administering returns/store credit, making sales goals, and dividing tasks amongst Sales Associates.
Your responsibilities will include, not be limited to:
Serves as an essential sales leader for the store and achieving daily sales objectives.
Assisting in the returns, special orders, and day-open and closing procedures.
Educating customers about the world of "Good, Better, and Best" product lines that Cycle Gear has to offer.
Providing the outstanding shopping experience and delivering exceptional customer service.
Maintaining store aesthetic and MAPP by cleaning, stocking, organizing and following merchandising plans.
Exciting opportunities to represent Cycle Gear at Bike Nights and local community outreach and actively work to increase customer traffic through these events.
Staying up-to-date with our brand and product knowledge, company information, sales and company-wide events. Truly becoming a resource to our customer base.
Some ideal qualities you possess:
1-2 years of Key holder or sales lead experience or an equivalent role at a retail store is strongly desired.
2 year + of customer service experience, preferably with a specialty or sales driven environment.
2 year + of product sales experience.
A friendly and upbeat personality.
A self-starter that consistently delivering an outstanding, personalized retail experience.
Eagerness to learn and be a part of the riding community.
Proficiency with computers (MS Excel) and POS systems (RetailPro experience is A+).
Motorcycle riding, knowledge, or interest is strongly desired.
Why Cycle Gear?
Our team members are the industry's most enthusiastic and dedicated staff out there. We offer a generous employee discounts and harbor a high energy exciting work environment - because we know how to have fun! The other perk is the great opportunity to cultivate long-lasting relationships with like-minded people. We're extremely passionate about motorbikes, riding, the lifestyle and providing excellent customer service.
What Cycle Gear can offer you:
Flexible schedule -- Great for students!
Hourly base rate + commission + SPIFFS
Amazing employee discounts on all our great products.
Top notch training, development & career opportunities.
Just an all-around excellent place to work!!
PLEASE NOTE:
Cycle Gear, Inc. supports a Drug-Free work environment. All applicants for this position must successfully pass pre-employment requirements which includes a background check (which does include a credit check) and drug testing (a hair-follicle drug testing) in order to qualify for employment.
Cycle Gear provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.
Key Words: Sales, customer service, merchandising, motorcycle, gear, specialty, cashiering, POS, retail, sale goals, inventory, communication, passion, energy.

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