SENIOR QUALITY ASSURANCE MANAGER

SENIOR QUALITY ASSURANCE MANAGER 10/13/16United States
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Job ID: JFL10131667993Great People. Real Opportunities.Description:
Click here to Learn More about a Career with Compass Group
A family of companies and experiences
As the leading foodservice and support services company, Compass Group USA is known for our great people, great service and our great results. If you?ve been hungry and away from home, chances are you?ve tasted Compass Group?s delicious food and experienced our outstanding service. Our 200,000 associates work in award-winning restaurants, corporate cafes, hospitals, schools, arenas, museums, and more in all 50 states.
Our reach is constantly expanding to shape the industry and create new opportunities for innovation. Join the Compass family today!
great people. great services. great results.
Each and every individual plays a key role in the growth and legacy of our company. We know the next big idea can come from anyone. We encourage developing and attracting expertise that differentiates us as a company as we continue to raise the bar.
Job Description
We are currently offering a great opportunity for a Senior Quality Assurance Manager to be based out of our Charlotte, NC Corporate Headquarters of Compass Group North America. Our Charlotte offices are also the Corporate Headquarters of the key-contacts group this position primarily works with on a daily basis ? Foodbuy, which is the foodservice industry?s leading Group Purchasing Organization (GPO) focused on lowering purchasing and product costs for foodservice organizations.
This is an exceptional employment opportunity with growth potential for an experienced and ambitious product safety and quality assurance professional seeking a position that requires contribution to department and organizational objectives at both the hands-on technical and strategic leadership levels.
Key Accountabilities:
+ Dynamic support of procurement programs and processes in pursuit of provision of the safest and highest quality product possible to our operations and clients and customers.
+ Retention and deployment of qualified quality assurance and food safety professionals to achieve ?best in class? supplier and product qualification through the application of regulatory requirements, industry practice, and sound science and technology, consistently and collaboratively with all stakeholders ? procurement, operations, and suppliers.
+ Alignment of QA programs and processes with Compass Group Supply Chain Integrity Global Standards, and their incremental advancement.
Responsibilities:
+ Supplier standards and critical safety and quality criteria for key products and product categories; oversight of assessment of supplier and product conformance accordingly.
+ Direct activities of team of Quality Assurance Managers and Coordinators to ensure that all suppliers and products meet safety, quality, and regulatory requirements, as well as stakeholder expectations.
+ Advancement of supplier risk mapping and tiered approval processes and programs.
+ Technical support of product specification management and product conformance testing program. Oversight of accredited laboratory partners and programs.
+ Coordination of monitoring and response to product recalls, market withdrawals, and other alerts/advisories.
+ Collaborate closely with internal and external prepared fresh ready to eat food suppliers.
+ Contracted manufacturer recall and preventive action reporting to QA.
+ Validation of supplier traceability and recall effectiveness.
+ Crisis management leadership.
+ Issue investigation process with emphasis on containment, root cause determination, actions to prevent recurrence, escalation of trends, and establishment of efficiencies.
+ Ensure all suppliers meet all food quality and safety requirements including GFSI, FSMA, microbiological, GMP, specification, allergens, HACCP/HARPC, nutrition, bioterrorism and other emerging issues.
+ Technical support of product review and sourcing events, as well as proprietary product, wholesaling, and other strategic procurement and business initiatives.
+ Standardization of QA criteria for supplier visit and assessment.
+ Evaluation and approval of audit providers. Periodic validation of third-party audit results.
+ Advance standards, training, compliance monitoring, and risk communication associated with internal production centers.
+ Technical research.
+ Standardization of supplier and buyer training opportunities.
+ Monitoring of regulatory and industry landscapes for changes, issues, and advancements pertinent to Compass Group/Foodbuy supply chain and products.
+ Advance, execute, and communicate supply chain integrity plans, programs, procedures, metrics, results, risks, opportunities, and related information to appropriate leadership and stakeholders, routinely, upon request, and ad hoc.
+ Establish efficiencies, initiatives, and strategies to optimize the contribution of internal and external resources to the assurance of product safety and quality.
Preferred Qualifications:
+ B.S. degree in food science, food microbiology, or equivalent curriculum required.
+ M.S. degree preferred.
+ At least 10-15 years of directly related experience required.
+ A minimum of 5 years of experience in a food safety/QA management position overseeing a technical staff.
+ Ideal candidate will have combined experience in the areas of food safety and quality assurance with a manufacturer/processor and vendor certification with a foodservice or retail food company.
+ GFSI scheme understanding and application.
+ Prepared fresh ready to eat food supplier experience a plus.
+ Private-label and/or proprietary product management experience is necessary.
+ Technical competence and confidence is critical, as is intellectual curiosity.
+ Must be a very strong, persuasive communicator and coach, with the ability to relate to non-technical professionals and peers. Aptitude for interpretation and translation of science, technology, and regulatory affairs in accordance with audience.
+ Analytical and strategic thinking is essential. Ability to apply principles and practices of disciplines to support of varying business needs.
+ Ability to effectively plan, organize, and prioritize work and attention to long-term goals against a backdrop of frequent emerging concerns, urgencies, and business-critical priorities.
+ Ability to function effectively within a fast-paced and evolving corporate culture is necessary.
+ Travel is required; estimated at 50% to 65%
Apply to Compass Group today!
Click here to Learn More about the Compass Story
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
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Requirements:
Career LevelManagement (Manager/Director)SectorCompass CorporateAreas of InterestLegal, Nutrition/Dietetics, OtherEducationBachelor's DegreeLocaleUnited StatesPreferred LanguageEnglish 8016b0809c7c4870b1e0bf08fc306a42

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