Customer Service Agent (Real Estate)

Job Description A Customer Service Agent is a real estate agent who helps clients with their property purchasing and selling needs. As a Customer Service Agent, you will help clients get their home ready for sale and will advise them as they receive offers and will advocate for them during negotiations. This position is geared towards agents who have stellar customer service skills, are able to communicate well and are able to multitask with a vast client and real estate portfolio.
Job Responsibilities

  • Follow up with clients on a regular basis before during and after their home purchase or sale

  • Make appointments to take clients on home showings

  • Help clients choose a price for their home that is competitive with the local market

  • Keep informed on new home listings and sales

  • Provide outstanding customer service to all clients in your portfolio

  • Advertise your Customer Service Agent skills to the local community

  • Network with other Customer Service Agents when advocating for your clients


About Berkshire Hathaway HomeServices Fox & Roach Berkshire Hathaway HomeServices Fox & Roach, REALTORS, is a part of HomeServices of America, the nation's second largest provider of total home services. The company, which has 4,000 Sales Associates in more than 60 sales offices across the Tri-State area, recently received the Elite Circle Award, ranking number one in Residential Units and number two in Gross Commission Income (GCI) throughout the entire Berkshire Hathaway HomeServices Network.
Regulatory Notice. To work as a real estate agent (and be qualified for this position) you must have (or obtain) a real estate license. Like getting a driver's license, state authorized training/testing is required to get certified. Third-party educational institutions provide this fee-based training to the general public.

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