Program Support Assistant-Allentown Outpatient Clinic
Duties include but are not limited to:
-Assists with the formulation of service policies and procedures, directives and any other unspecified assignments -Coordinates and maintains files for all providers assuring that all files are current -Responsible for collecting data to support service recommendations concerning space, personnel, equipment, and fiscal matters. -Monitors and reports time and attendance. -Collects, compiles, researches, tracks and reports program data for use in program development, reporting to leadership, and reporting to accrediting bodies. -Coordinates the resolution of problems with Primary Care Provider assignments, schedules and other physician related issues in coordination with other Primary Care administrative staff. -Assists, organizes and coordinates all administrative and clinical functions and operations which require the input or action of the Chief, Primary Care Service. Service operations include the Sayre, Williamsport, Northampton and Tobyhanna, Honesdale, and Berwick Outpatient Clinics in addition to Wilkes-Barre Primary Care and a variety of Medical Center departments and VISN as needed. -Responsible for advising and resolving nonstandard procedural assignments regarding a wide range of administrative-related matters. -Directs activities of the trainee program, plans and carries out projects related to budgeting and contracting to improve the efficiency and productivity of the PCS program. -Will be ADP Coordinator or alternate for the Service. -Coordinates meetings, conference calls and scheduled leave, as well as prepare travel papers and schedule conferences for program staff. -Provides data/reports related to the administrative, clinical, and technical aspects of the programs to the Service Line or other facility leadership needing this data. -Provides assistance of an administrative nature requiring attention as needed and in replying to requests for information received from patients, relatives, friends, veterans' service organization representative, congressional offices and others. -Coordinates all appointments, meetings, and/or conferences for the Associate Chief Primary Care Service by accurately maintaining his/her appointment calendar. Work Schedule:
Monday-Friday 8am-4:
30pm Telework:
Not available Virtual:
This is not a virtual position. Position Description/PD#:
Program Support Assistant-Allentown Outpatient Clinic/PD04430-0 Relocation/Recruitment Incentives:
Not authorized Financial Disclosure Report:
Not required To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 08/29/2019. Time-In-Grade Requirement:
Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-7 position you must have served 52 weeks at the GS-6. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note:
Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience. Specialized
Experience:
You must have one year of specialized experience equivalent to at least the next lower grade GS-6 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to:
using various computer systems in suggesting/developing necessary data bases or spreadsheets to aid in collection, retrieval and analysis of information; preparing reports, documents, and correspondence and maintain various service records; experience and expertise involving internal and external review processes; and dealing with operations, regulations, principles, and peculiarities of assigned programs. You will be rated on the following Competencies for this position:
Attention to DetailClericalCustomer ServiceWriting Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note:
A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements:
Ability to work efficiently, under pressure and organize work plans and priorities to assure timely submission of complete work. Work is basically sedentary in nature, but also involves some walking, standing, bending, and carrying items such as books, papers, etc. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https:
//www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
Estimated Salary: $20 to $28 per hour based on qualifications.
-Assists with the formulation of service policies and procedures, directives and any other unspecified assignments -Coordinates and maintains files for all providers assuring that all files are current -Responsible for collecting data to support service recommendations concerning space, personnel, equipment, and fiscal matters. -Monitors and reports time and attendance. -Collects, compiles, researches, tracks and reports program data for use in program development, reporting to leadership, and reporting to accrediting bodies. -Coordinates the resolution of problems with Primary Care Provider assignments, schedules and other physician related issues in coordination with other Primary Care administrative staff. -Assists, organizes and coordinates all administrative and clinical functions and operations which require the input or action of the Chief, Primary Care Service. Service operations include the Sayre, Williamsport, Northampton and Tobyhanna, Honesdale, and Berwick Outpatient Clinics in addition to Wilkes-Barre Primary Care and a variety of Medical Center departments and VISN as needed. -Responsible for advising and resolving nonstandard procedural assignments regarding a wide range of administrative-related matters. -Directs activities of the trainee program, plans and carries out projects related to budgeting and contracting to improve the efficiency and productivity of the PCS program. -Will be ADP Coordinator or alternate for the Service. -Coordinates meetings, conference calls and scheduled leave, as well as prepare travel papers and schedule conferences for program staff. -Provides data/reports related to the administrative, clinical, and technical aspects of the programs to the Service Line or other facility leadership needing this data. -Provides assistance of an administrative nature requiring attention as needed and in replying to requests for information received from patients, relatives, friends, veterans' service organization representative, congressional offices and others. -Coordinates all appointments, meetings, and/or conferences for the Associate Chief Primary Care Service by accurately maintaining his/her appointment calendar. Work Schedule:
Monday-Friday 8am-4:
30pm Telework:
Not available Virtual:
This is not a virtual position. Position Description/PD#:
Program Support Assistant-Allentown Outpatient Clinic/PD04430-0 Relocation/Recruitment Incentives:
Not authorized Financial Disclosure Report:
Not required To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 08/29/2019. Time-In-Grade Requirement:
Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-7 position you must have served 52 weeks at the GS-6. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note:
Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience. Specialized
Experience:
You must have one year of specialized experience equivalent to at least the next lower grade GS-6 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to:
using various computer systems in suggesting/developing necessary data bases or spreadsheets to aid in collection, retrieval and analysis of information; preparing reports, documents, and correspondence and maintain various service records; experience and expertise involving internal and external review processes; and dealing with operations, regulations, principles, and peculiarities of assigned programs. You will be rated on the following Competencies for this position:
Attention to DetailClericalCustomer ServiceWriting Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note:
A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements:
Ability to work efficiently, under pressure and organize work plans and priorities to assure timely submission of complete work. Work is basically sedentary in nature, but also involves some walking, standing, bending, and carrying items such as books, papers, etc. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https:
//www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
- Department:
0303 Miscellaneous Clerk And Assistant - Salary Range:
$48,375 to $62,889 per year
Estimated Salary: $20 to $28 per hour based on qualifications.
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