Administrative Assistant

Virginia A. Ortwein      

1234 Fairfax Street             (Cell) 484.264.9456

Allentown, PA  18103     




To use my acquired knowledge of administrative techniques to benefit a private doctor’s office, hospital or professional office.




Jan. 2001 Allentown Business School, Allentown, PA

Associates in Specialized Business Degree:

Medical Assisting and Office Administration




~ ICD-9 and CPT Coding ~ Microsoft Office

~ Medisoft Patient Accounting Software  ~ Pegboard

~ Packrat Patient Accounting Software ~ Insurance Billing

~ Quickbooks Patient Accounting Software ~ Patient Charting

~ Infinity Patient Accounting Software ~ Phone Techniques







2011 – Present Office Manager/Billing, Helping Hands, Bethlehem, PA


~ Hospice Billing ~ Insurance Billing

~ Customer Service ~ Filing

~ Copy & Fax Machine Exp. ~ AR/AP Exp.

~ Chart Organization ~ Ordering Supplies


2008 – 2010 Unit Clerk, Saucon Valley Manor, Hellertown, PA


~ Scheduling Appointments ~ Customer Service

~ Copy & Fax Machine Exp. ~ Filing

~ Charting ~ Managing Dr. Orders

~ Scheduling Tests/Blood work ~ Ordering Supplies


2005 – 2008 Receptionist, Hamilton Animal Care, Allentown, PA


~ Answering Telephone ~ Filing

~ Scheduling Appointments ~ Greeting Clients

~ Charting ~ Filling Prescriptions


  • ID#: 102568
  • Location: Allentown, PA , 18103

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