Djovany Dorsainvil

Djovany Dorsainvil


510 east Mosser st apt 17 Allentown PA 18109


484 987 0569 / 610 714  10 01


Mail:    dorsainvil.djovany@yahoo.com 


Objectives: I want to be part of the success in an environment of growth and excellence , where I can use my experience and education to help the company and my coworkers be successful.


Experiences:


2015 / 2016: Marriott Hotel (Haiti)


Front Desk Agent/ Receptionist


Communicate with staff on the status of the rooms


Up selling guest’s rooms and promoting hotel services


Handling cash payment


Maintain a clean and neat front desk area


Represent the hotel to the guest throughout all stages of the guest’s stay


Verifying guest’s method of payment during check- in and run a background credit check


Answering telephones and direct phones call accordingly


 


2012 / 2014: Kinam Hotel (Haiti)


Front Desk Agent / Receptionist


 


2011 / 2012: Royal Caribbean cruise


Facilities Department


Make sure the ship is clean at all time


Great and smile with the guest


Own the guest’s problems


Inform the guests about all the events that are taking place on the ship


Look the part at all time


 


 


2010 / 2011: Unicarte (Haiti)


Authorization Agent


Answering telephones


Blocked stolen credit card


 


2008 / 2009: Karibe Hotel (Haiti)


Front Desk Agent / Receptionist


 


Native Languages:


Creole


French (fluent)


 


Foreign languages:


English (Fluent)


Spanish (Basic)


 


2006 / 2008


C.E.D.I University (Haiti)


Interpretariat traduction (Diploma)


 


 

  • ID#: 115060
  • Location: Allentown, PA , 18109

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