Phlebotomist

MELANIE DENISE HANSEND, RMA


321 North 8th Street 2nd Floor Allentown, PA 18102 | 484-522-6410 | melanie041086@gmail.com


 


EDUCATION:


Lincoln Tech, Allentown, PA February 2016-October 2016


 Medical Assistant Diploma


Externship-Any Lab Test Now, Allentown, PA-Perform phlebotomy, drug testing, DNA, and other laboratory procedures, file paperwork, and explain the procedure to the patient.


Pennsylvania School of Business, Allentown, PA July 2009-September 2011


 Associate in Specialized Business Degree in Medical Billing and Coding


 


PROFESSIONAL QUALIFICATIONS:


 


• Knowledge and practical use of medical terminology, Anatomy & Physiology, basic Pathology, and Pharmacology


• Capable of working with and completing medical insurance, data entry, and maintenance of patient records, medical office procedures utilizing Microsoft Office and Medisoft software


• Proficiency in medical law & ethics, including in OSHA and HIPAA regulations


• Ability to administer and perform phlebotomy, venipuncture, injections, aseptic techniques, specimen collection, and Hematology


• Dedicated to helping others; people person, sensitive and responsive to peoples’ needs


• Self-motivated and dependable; capable of multi-tasking; adaptable to all situations


• RMA – American Medical Technologists


• CPR – National Certification by American Heart Association


• EKG – Certificate of Completion by Spacelabs Burdick


• Campus President’s List Award – Lincoln Technical Institute


 


 


EMPLOYMENT HISTORY


Devon House Senior Living Resident Associate August 2016 - Present


Right At Home, Allentown, PA Personal Care Aide May 2016 - Present


• Provide services in clients home as well as at nursing home and assist them in their needs including


medication reminders, showering and dressing, walking, and cooking.


Amazon.com, Allentown, PA Warehouse Associate/1st Chairman of the A.A.C.T July 2011- June 2015


 


• Trained all new associates for the Shipping Department


• Problem Solver for Shipping (Trans-Ship) and the Sort Department


• Process Guide for Shipping (facilitated pallet locations for customer orders)


• System Manager for the company (monitored running conveyors)


• Trailer Dock Release (TDR)-Checked in empty trailers and departed loaded trailers


• Trans-shipment, Prepare for merchandise to be transported merchandise between company buildings


SMX, Allentown, PA Warehouse Associate October 2007- March 2008


• Collected merchandise from the line and placed in boxes to be shipped


• Picked merchandise from shelves to a cart to be packed


• Assisted with bubble wrap and taped boxes closed


• Facilitated problem solve with box returns


 


Synchronous Technologies, Bethlehem, PA Data Entry Clerk October 2006 - April 2007


• Skillful with Excel, Access and Microsoft Word


• Answered telephones lines from external co-workers-bosses regarding work completed


• Operated general office machines


• Created coaching sheets for employee mistakes


• Designed and displayed boards for upcoming general information


• Gathered and created graphing sheets and charts for my supervisor


West Corporation, Pensacola, FL Customer Service Representative September 2005-May 2006


• Received payments from customers for bills


• Answered multiple telephones lines


• Provided technical support and assisted customers


• Trained employees on the best methods to use software program


 


Volunteer Experience:


• Volunteered at Baptist Hospital and completed 200 clinical hours (2004)


 

  • ID#: 116253
  • Location: Allentown, PA , 18102

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