Office Assistant

Kendra Moore


712 W. Walnut Street


Allentown, PA 18101







CoWorx/Synchronoss Technologies, PA                                                                 Aug 2016 – Dec 2016

Call Center Representative

  • Taking in-bound calls forAT&T customers’ regarding the services they receive. 

  • Specialist  for “Transferring the Financial Billing Responsibility”

Barclays Center, NY                                                                                               Aug 2012 – Nov 2014

Guest Service Representative

  • Greet and Direct Guests, Conduct Suite Sweeps

  • Operate All Elevators and Provide Wheel Chair Escorts

  • Respond to Guests’ questions, comments and complaints

Shearman & Sterling LLP, NY                                                                                April 2001 - March 2009

Administrative Assistant

  • Scheduled meetings, arranged travel plans, handled confidential & sensitive information


  • Maintained departmental attendance records, processed and maintained invoice records/filing system



  • Registered attorneys for external programs, assisted in coordinating in-house seminars, responded to attorney emails/calls daily regarding their MCLE status for NY & CA 


  • Prepared ‘Certificates of Attendance’ for attorneys Firm-Wide



  • Distributed MCLE credits for Shearman & Sterling LLP attorneys firm-wide, Compiled all evaluations received from attorneys’ 


  • Entered external & in-house data into the Micron database.  Prepared sign-in-sheets, announcements, timed agendas, evaluations and materials for the year-end report that was later submitted to the NYS CLE Board. 



  • Proofed & edited NY & CA MCLE Credit Reports for Shearman & Sterling’s newly admitted and veteran attorneys. 


  • Answered a multi-line phone, maintained filing for invoices and other records, made copies, Utilized fax machines


Word Processing Professionals Temp Agency, NY                                                 Sept 2000 - March 2001


  • Assisted all departments in all faucets daily (Operations, Sales and Executive departments).

  • Met and greeted clients.  Assisted applicants through registration process.  Filed numerous applications. 

  • Answered nine phone lines, faxed, tested and graded applicants all in a timely manner.



Carlton House Best Western Hotel, NY                                                                  June 2000 - August 2000

Front Desk Agent                  

  • Checked in distressed guests who were delayed by airlines. 

  • Accommodated guests and alleviated any conflict for the guests. 

  • Handled credit and cash transactions.  Performed general receptionist/clerical duties.


Algonquin Hotel, NY                                                                                               July 1999 - April 2000

Front Desk Agent/ Housekeeping Assistant                        

  • Greeted guests, Quickly checked guests in/out of busy hotel.  Answered phones and completed guest reservations   simultaneously.  


  • Handled credit card and cash transactions.   Performed general receptionist/clerical duties. 



  • Provided assistance to staff members in other departments.   


  • Assisted the Executive Housekeeping Manager.   Supervised housemen and room attendants. 


  • Professionally took guest complaints and helped resolve problems.

Extra Skills, Abilities and Experiences:

StaffMark, PA                                                                                                          May 2015 – May 2016

Warehouse Associate

  • Design displays for retail stores.  Lifting heavy boxes, creating various displays for Kelloggs, Kraft & Smuckers products.  Open, separate, label and restock inventory.  Prepare orders and other warehouse duties. 


SkyTech, PA                                                                                                           Dec 2014 - April 2015

Pick and Packer

  • Picking cell phone accessories for customers ordered online.  Quality control check.  Packed and labeled to be sent to customer the same day in a timely fashion.



EDUCATION:               A.A.S., Hotel and Restaurant Management   Berkeley College   White Plains, NY     2000

COMPUTER SKILLS:       Microsoft Word, PowerPoint, Lotus Notes, Outlook and Micron CE Manager


  • ID#: 137778
  • Location: Allentown, PA , 18101

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