Office Assistant





Kendra Moore


 

712 W. Walnut Street


 

Allentown, PA 18101


 

917.528.5185


mskendra.moore@gmail.com


 


 


PROFESSIONAL EXPERIENCE:


 


CoWorx/Synchronoss Technologies, PA                                                                 Aug 2016 – Dec 2016


Call Center Representative




  • Taking in-bound calls forAT&T customers’ regarding the services they receive. 




  • Specialist  for “Transferring the Financial Billing Responsibility”




Barclays Center, NY                                                                                               Aug 2012 – Nov 2014


Guest Service Representative




  • Greet and Direct Guests, Conduct Suite Sweeps




  • Operate All Elevators and Provide Wheel Chair Escorts




  • Respond to Guests’ questions, comments and complaints




Shearman & Sterling LLP, NY                                                                                April 2001 - March 2009


Administrative Assistant




  • Scheduled meetings, arranged travel plans, handled confidential & sensitive information


     




  • Maintained departmental attendance records, processed and maintained invoice records/filing system


     


     




  • Registered attorneys for external programs, assisted in coordinating in-house seminars, responded to attorney emails/calls daily regarding their MCLE status for NY & CA 


     




  • Prepared ‘Certificates of Attendance’ for attorneys Firm-Wide


     


     




  • Distributed MCLE credits for Shearman & Sterling LLP attorneys firm-wide, Compiled all evaluations received from attorneys’ 


     




  • Entered external & in-house data into the Micron database.  Prepared sign-in-sheets, announcements, timed agendas, evaluations and materials for the year-end report that was later submitted to the NYS CLE Board. 


     


     




  • Proofed & edited NY & CA MCLE Credit Reports for Shearman & Sterling’s newly admitted and veteran attorneys. 


     




  • Answered a multi-line phone, maintained filing for invoices and other records, made copies, Utilized fax machines




 


Word Processing Professionals Temp Agency, NY                                                 Sept 2000 - March 2001


Receptionist        




  • Assisted all departments in all faucets daily (Operations, Sales and Executive departments).




  • Met and greeted clients.  Assisted applicants through registration process.  Filed numerous applications. 




  • Answered nine phone lines, faxed, tested and graded applicants all in a timely manner.




 


 


Carlton House Best Western Hotel, NY                                                                  June 2000 - August 2000


Front Desk Agent                  




  • Checked in distressed guests who were delayed by airlines. 




  • Accommodated guests and alleviated any conflict for the guests. 




  • Handled credit and cash transactions.  Performed general receptionist/clerical duties.




 


Algonquin Hotel, NY                                                                                               July 1999 - April 2000


Front Desk Agent/ Housekeeping Assistant                        




  • Greeted guests, Quickly checked guests in/out of busy hotel.  Answered phones and completed guest reservations   simultaneously.  


     




  • Handled credit card and cash transactions.   Performed general receptionist/clerical duties. 


     


     




  • Provided assistance to staff members in other departments.   


     




  • Assisted the Executive Housekeeping Manager.   Supervised housemen and room attendants. 


     




  • Professionally took guest complaints and helped resolve problems.




Extra Skills, Abilities and Experiences:


StaffMark, PA                                                                                                          May 2015 – May 2016


Warehouse Associate




  • Design displays for retail stores.  Lifting heavy boxes, creating various displays for Kelloggs, Kraft & Smuckers products.  Open, separate, label and restock inventory.  Prepare orders and other warehouse duties. 


     




SkyTech, PA                                                                                                           Dec 2014 - April 2015


Pick and Packer




  • Picking cell phone accessories for customers ordered online.  Quality control check.  Packed and labeled to be sent to customer the same day in a timely fashion.




 


 


EDUCATION:               A.A.S., Hotel and Restaurant Management   Berkeley College   White Plains, NY     2000


COMPUTER SKILLS:       Microsoft Word, PowerPoint, Lotus Notes, Outlook and Micron CE Manager








 

  • ID#: 137778
  • Location: Allentown, PA , 18101

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