Angela M. McNamara
2858 Andrea Drive
Allentown, PA 18103
Experience: Macy’s Whitehall, PA
Retail Sales Associate October 2013-January 2013
Meeting and exceeding daily sales goals. Maintaining sales floor while greeting and connecting with customers. Utilizing product knowledge and selling skills to build repeat business.
Meals on Wheels of Lehigh County Allentown, PA
Routing Coordinator March 2005-November 2005
Responsible for daily updating of client routing charts for meal delivery drivers to use in locating customer residences. Made all necessary changes to each delivery route while focusing on individual route details.
AT&T Allentown, PA
Market Administrator July 1999-November 2004
Supported AT&T Signature clients and their internal account teams. Project managed the end to end service delivery process for complex orders and provisioning issues through to completion. Delivered weekly status reports and escalated issues through proper channels.
Dun & Bradstreet Bethlehem, PA
Application Specialist Oct. 1996-July 1999
Managed customer portfolios for Lucent Technologies, Sprint Communications and Air Products and Chemicals. Collected on past due invoices, provided customer service and settled disputed billing issues.
Montgomery Publishing Fort Washington, PA
Promotional Sales Manager April 1994-Oct. 1996
Created advertising promotions for an inside sales staff. Coordinated and assigned both recurring and new projects, set staff goals, incentives, and annual revenue budgets.
Account Executive September 1991-April 1994
Sold advertising space and serviced customers in a local territory on an outside and inside basis. Developed promotions suited to meet customer needs. Designed advertising layouts for new and established customers. Sold special promotions as well as standard weekly advertising. Handled various assignments and remained attentive to project deadlines.
Education: Shippensburg University Shippensburg, PA
Bachelor of Arts in Communication May 1991