customer service

Timothy J. Carrigan

3732 Dartmouth Rd

Allentown, PA 18104 

Phone: 610-751-9921 (cell)                                                                 



  • Supply Chain Experience – Broad, diverse experience in several aspects of supply chain, including delivery / distribution, package sorting / handling, warehouse security.


  • Leadership - Founding Father, Vice-President – Kappa Delta Rho Fraternity, York College, PA; Assistant Baseball Coach – Emmaus Youth Association;  Residential Counselor - CARELINK 


  • Customer / People Skills – Sports Official / Referee;  Customer Service – Pepperidge Farm, Allied Barton;  York Youth Advocate Program


  • Teamwork – Varsity Track (4years) York College;  Basic Training – USAF;  Fraternity Intramural Chair


  • Community Responsibility - York Helping Hands for the Homeless; Toys for Tots Drives; Habitat for Humanity




Pepperidge Farm                                Bethlehem, PA                                  September 2013-November 2013

Sales Development Associate – Delivered products to grocery stores, managed inventory, set up attractive merchandise displays.


Convergence Marketing                    Bethlehem, PA                                                 Summer 2013- present

Delivery Driver / Distribution – Delivered pharmacy products to Wegman’s stores in Northeast U.S. (part-time)


LV Sports & Social Club                    Allentown, PA                                                  August 2012 - present

Sports Official / Referee – Officiate sports in Adult League;  Maintained sportsmanship  (part-time)


Allied Barton                                      Allentown, PA                                      December 2011- August 2013

Security officer - Provided warehouse security inside and outside the facility; monitor alarms; provide customer service to employees and outside contractors. 


United Parcel Service, Inc. (UPS)                  Bethlehem, PA                                Jul 2011-Nov 2011 / Winter 2009

Package Handler - Handled daily shipping and receiving of goods and storage items.  

Seasonal Driver helper – Assisted truck drivers delivering packages in a timely and secure manner.


CARELINK                                         Perkiomenville, PA                                January 2010-January 2012

Residential Counselor – Supervised residents, ensuring their safety and well-being; Assisted with administering medication; Transported clients to and from appointments.


U.S. Air Force                                    Lackland AFB, TX                                                         Spring 2009

Airman Basic TraineeParticipated in USAF Basic Training


Infinity Security Company                 Kutztown, PA                                                               Summer 2008

U.S. Security Associates                     Allentown, PA

Security Guard - Provided security response, monitored alarms, provided customer assistance for businesses and shipping operations.


York Youth Advocate Program        York, Pa                                                                                   Summer 2007

Intern – Contributed to the intake process of juveniles returning from placement; documented individualized service plans; partnered with Juvenile Probation Officers to plan rehabilitation actions.  





York College of Pennsylvania                         York, PA                                                                           2004-2008

Bachelor of Science Criminal Justice (June 2008)

DeSales University                              Center Valley, PA                                                             2011-2013

Coursework toward degree in exercise science

  • ID#: 81023
  • Location: Allentown, PA , 18104

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