receptionist/clerical/seceretary/night shift

MELISSA THOMAS
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                                                                                             1029 COURT ST, ALLENTOWN PA 18101
                                                                                (484) 602-4266 MELISSAT1979.MT@GMAIL.COM
EXECUTIVE SUMMARY
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High-performing Manager with 12 years of experience in customer service and fast past environments. Skilled Operation Manager with solid experience Managing all levels of multiple people and projects including budgeting and administration.

Core Qualifications
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Inventory Control                                                                        Bilingual
Payroll                                                                                         Excellent communication skills
Budget Development                                                                   Microsoft Word, Excel, PowerPoint
Staff training/                                                                              Team Leadership
Employee scheduling                                                                   Marketing
Policy/Program development

Professional Experience
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LEHIGH VALLEY REHAB & ASSOCIATES
Office Manager/ Dr Assistant
May 2011/ Present
Allentown Pa

Open and Close clinic, Answering Phones, Scheduling patients for chiropractic and Pain Management, Billing, Filing, Creating Charts, Making calls to attorneys and adjusters, Payroll, Urine, DNA ETC 

WHEELZ OF FIRE
General Manager
November 2007/ March 2011
Harrisburg Pa

Created Financial plans, Covering growth, Create strategy and business plans, For Business sales and marketing experience, Hired and trained 24 of my staff members, Managed team, Reduced and controlled expenses, and Payroll. Event planner, Open and closed rink, Money deposits, Strong customer service skills with over 12 yrs experience, On Saturdays/Sundays, Security position from 8pm- 1am

EURSYTEMS/AT&T
Bilingual Supervisor
January 2004/ July 2007
Camphill Pa

Provided customer service, For an average of 80 and plus calls per day, Answering customer inquiries, Solving problems, And providing information, Pertaining to their telephone bills. Assisted customers in person and via telephone. Managed wide varieties of customer service and administrative tasks to resolve customer issues quickly and efficiently

EDUCATION
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WALTON HIGH SCHOOL, BRONX N.Y

  • ID#: 91004
  • Location: Allentown, PA , 18101

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